TURN TABLES ON CUSTOMERS BY MAKING COMPANIES INACCESSIBLE BY PHONE Customer service people obsolete TALK RADIO MAY BE LAST — AND ONLY — INDUSTRY TO WELCOME CALL-INS   By David Maril   I was listening to a Ravens’ post-game radio show on WBAL the other day and when the hosts started encouraging listeners to […]

  BALTIMORE ‘STORYTELLER’ RAFAEL ALVAREZ READS FROM NEWLY PUBLISHED CHAPBOOK ON EX-NEWS AMERICAN CRIME REPORTER ‘The Pride of Belair & Erdman’   [N.B.  Joe Nawrozki died late Friday night.  To read Baltimore Sun obit  click here.  —Ed.]   Longtime News American crime reporter and later Baltimore Sun journalist Joe Nawrozki’s career is scheduled to be […]

  NASHVILLE CLUB IN MARKET PLACE OFFERS FOOD & DRINK WITH MUSIC TO INNER HARBOR PATRONS Open late seven nights a week, featuring ‘Tenn-Mex’ menu, especially ‘chicken tortas’   By Eddie Applefeld   It seems to me as if Power Plant Live! in Market Place downtown would be a good location for a business. For […]

  DOES TRAVEL BY EX-POTUSES TO RAISE MONEY COST AMERICAN TAXPAYERS EVEN MORE THAN CAMPAIGN CASH THEY RAKE IN? Barbara Mikulski wastes U.S. Senate’s time extolling Orioles’ magic as local area newscasters morph into bush-league cheerleaders PANETTA LAUNCHES HILLARY’S CAMPAIGN WITH ATTACK ON FORMER BOSS OBAMA Pop-Tarts celebrates 50 years of cardboard-tasting crust & jelly; […]

  PUNISHMENT IS PR-DRIVEN: GOODELL ‘REVISES’ SUSPENSION WITH EYE TOWARD FAN APPROVAL Politics & profit rule the day CELEBRITIES PUT ON A PEDESTAL   By David Maril   With all that is going on in the world, what type of perspective does American culture convey when you examine the intense, never-ending media coverage of the […]